Privacy Policy

Privacy Policy

Last updated on 1 Aug 2025

Siteon (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services. Please read this policy carefully. By accessing or using our site, you consent to the terms of this policy.


  1. Information We Collect

    • 1.1 Personal Information

    • 1.2 Usage Data

    • 1.3 Cookies and Tracking Technologies

  2. How We Use Your Information

  3. Information Sharing and Disclosure

  4. Data Retention

  5. Your Rights

  6. Security Measures

  7. Third-Party Links

  8. Changes to This Policy

  9. Contact Us

1. Information We Collect


1.1 Personal Information

  • Contact Details: Name, email, phone number, billing address when you request a quote or sign a contract.

  • Account Data: Usernames, passwords, profile information if you register for a client portal.


1.2 Usage Data

  • Technical Data: IP address, browser type and version, time zone, operating system, device identifiers.

  • Interaction Data: Pages viewed, links clicked, time on page, referral source.


1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic.

2. How We Use Your Information

  • Service Delivery: To provide and improve our design, development, and support services.

  • Communications: To send updates, invoices, appointment reminders, and marketing materials if you opt in.

  • Analytics & Improvement: To understand user behavior and optimize site functionality.

  • Legal Compliance: To comply with laws, resolve disputes, and enforce agreements.

3. Information Sharing and Disclosure

We do not sell your data. We may share information with:

  • Service Providers under confidentiality agreements.

  • Legal Authorities if required by law.

  • During Business Transfers (mergers or acquisitions).

4. Data Retention

We retain personal information only as long as necessary. Usage data is kept up to two years, client records retained for the relationship plus five years.

5. Your Rights

Access, correction, deletion, objection, and portability requests. Contact privacy@siteon.com to exercise rights.

6. Security Measures

We implement industry-standard measures (encryption, access controls) to protect data, but cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at team@siteon.agency

Terms Of Service

Terms Of Service

Last updated on 1 Aug 2025

These Terms of Service (“Terms”) govern your use of Siteon’s website and services. By accessing our site or engaging Siteon for services, you agree to these Terms.

1. Services

Siteon provides design and development services, including (but not limited to) e-commerce storefront builds, conversion optimization, and related consulting. Specific deliverables, timelines, and scope will be defined in a written proposal or agreement.

2. Proposals & Scope

All proposals are valid for 14 days unless otherwise stated. Any work outside the agreed scope (e.g., extra features, revisions beyond the included rounds) may incur additional fees, which will be quoted before proceeding.

3. Fees & Payment

  • Standard payment terms are 50% upfront, 50% upon delivery unless otherwise agreed.

  • For larger projects, a 40/40/20 split may apply.

  • Invoices are payable within 14 days. Late payments may result in project delays or suspension.

  • All prices are quoted exclusive of applicable VAT/sales tax unless specified.

3. Fees & Payment

  • Standard payment terms are 50% upfront, 50% upon delivery unless otherwise agreed.

  • For larger projects, a 40/40/20 split may apply.

  • Invoices are payable within 14 days. Late payments may result in project delays or suspension.

  • All prices are quoted exclusive of applicable VAT/sales tax unless specified.

4. Client Responsibilities

You agree to provide timely access to content, assets, feedback, and approvals required for us to deliver the project. Delays in providing such materials may extend delivery timelines.

5. Revisions

Each package includes a defined number of revision rounds (outlined in the proposal). Additional revisions will be billed at our standard hourly/daily rates.

6. Intellectual Property

  • All intellectual property created by Siteon remains our property until full payment is received.

  • Upon final payment, ownership of the completed design and deliverables transfers to you.

  • Siteon reserves the right to showcase completed work in our portfolio and marketing unless agreed otherwise in writing.

7. Confidentiality

Both parties agree to keep confidential any non-public information received during the project.

8. Warranties & Limitations

  • We warrant that services will be performed with reasonable skill and care.

  • We cannot guarantee specific business results (e.g., sales, rankings).

  • To the fullest extent permitted by law, Siteon’s liability for any claim is limited to the total fees paid for the project.

9. Termination

Either party may terminate the project with written notice if the other materially breaches these Terms and fails to remedy within 14 days. Upon termination, all completed work to date will be invoiced and payable.

10. Governing Law

These Terms are governed by the laws of Germany (adjust if you want a different jurisdiction). Disputes will be subject to the courts of Berlin.

11. Contact

For any questions about these Terms, contact: team@siteon.agency